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Our Policies

We protect your personal information across all our services—including rental assistance, financial literacy education, and estate planning support. We collect only necessary data to deliver these programs, determine eligibility, and fulfill grant reporting requirements.

Your information is kept strictly confidential and secure. We never sell your data and only share it with required partners with your consent or as required by law. You maintain the right to access, correct, or request deletion of your personal information.

For complete details, read our full Privacy Policy or contact us. 

By accessing BIGA IMPACT's services—including rental assistance, financial education, and estate planning programs—you agree to these terms. You must provide accurate information in all applications and use our services only for their intended purposes.

All content on our platforms, including educational materials and program resources, is protected by intellectual property laws and may not be reproduced without permission. While we strive to provide valuable services, BIGA IMPACT is not liable for outcomes resulting from program participation or service use.

We reserve the right to modify these terms and may terminate access for any misuse of our services. For complete terms, please review our full Terms of Use policy or contact us with questions.

We provide equal access to all our programs—including rental assistance, financial education, and estate planning services—without discrimination based on race, religion, gender, disability, national origin, income level, or justice system involvement.

We serve all eligible individuals through our Housing First approach, removing barriers related to credit history, criminal background, or sobriety requirements. We provide reasonable accommodations and language assistance to ensure everyone can participate fully in our programs.

We investigate all discrimination reports promptly and prohibit retaliation against those who raise concerns. To report discrimination or request accommodations, contact us.

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